DART’s front-line employees are essential to our region during these trying times. They’re also essential to our transit system every day. Meet John Tillotson Jr., DART Bus Dispatcher.
A note from John:
I arrive at work around 4 a.m., sit down at my console and start answering radio calls and assisting operators with route sign codes, detours and any road blockage along the route. When a bus breaks down, I try and get the service covered and a field supervisor in route. I then try and get another bus to replace that broken-down bus. If an accident takes place, I get all help in route. I then get medical assistance to those in need. It can be very hectic and stressful. But I love my job because I am a great listener and I love to help the bus operators, field supervisors, and any other customers I come in contact with.
I’ve been with DART for 31 years. I have a master’s degree in Christian Counseling and I am working on my MBA in Leadership. Plain and simple, I love helping others – because others have helped me.
My words of inspiration for others: Don't let it get to you. Together, we will get through this difficult time. Keep up the faith and God will take care of everything.
Learn more about DART's coronavirus response at DART.org/health