Message from DART President and Executive Director Gary Thomas

Posted on Jul 2, 2019 by dartdallas
In spite of day and night-long efforts to keep the light rail system moving we are suspending operations and using buses on the rail routes. This will help us consolidate our service recovery efforts and get us back in operation more quickly. Although trains ran as much as they could all night, we began having problems around 12:00 am this morning and it has become much worse as the storm has continued and the temperatures continue to drop. We have messages displayed on the message boards, people positioned at the busiest platforms and are communicating through all media outlets informing people that there are bus bridges in place of the light rail system. Buses are moving as good as the road conditions will allow them this morning. TRE and DCTA's A train are being impacted also due to frozen switches. These are being addressed as quickly as possible although this service is running between 35 and 50 minutes behind schedule. We will continue to address the weather conditions, communicate to our customers and provide service as best as we can throughout the weekend with our customer and employee safety being paramount. We apologize for the inconvenience. Gary Thomas
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