What should I do if I lose something while riding DART and need to get it from Lost & Found while DART Headquarters is closed due to the coronavirus?
The fastest way to track down your lost items is to call us:
DART Lost and Found
If Lost & Found has your item, and we can verify ownership, then you may schedule a time to retrieve your item(s) at DART Headquarters.
If Lost & Found receives an item with identification, a representative will contact you by phone, email or mail. Agents check for your name, phone number and/or address.
You must schedule an appointment to retrieve your lost items. Appointments are available between 8 a.m. and 5 p.m., Monday-Friday. DART Lost & Found is closed on holidays.
DART Headquarters is located at 1401 Pacific Ave., Dallas, TX 752020 at Akard Station.
High-priority items that you can pick up immediately:
Items that must be quarantined for at least 14 days, out of an abundance of caution:
It usually takes at least 1-2 business days for items to transfer from the bus and rail divisions to DART Headquarters. Check back every day or two. Lost & Found agents log all items as they come in and organize items in a secure storage room. They can quickly determine if your item has arrived.
Call DART Lost & Found at 214-749-3810 with any questions you have.