What should I do if I see something that looks unclean or unsafe while riding DART?
If you see an unhygienic surface or a situation that needs attention, contact DART by using the DART Say Something app or by calling DART Customer Service at 214-979-1111.
The DART Say Something app offers a quick and easy method for reporting cleanliness and security concerns directly to DART Police.
Use the drop-down menu to select the type of activity you want to report, as well as the location of the incident. You can also submit photos, six-second videos and text descriptions.
The app enables two-way communication that allows DART Police dispatchers to request further details.
If you have problems installing the app or if you do not own a smartphone, you can text a tip to 214-256-1819.
You can also contact DART Customer Service with your concerns at 214-979-1111. Hours of operation are:
Learn more about DART’s coronavirus response at DART.org/health.